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A deposit of two month's rent should be made via ACH (Electronic Funds Transfer). One month is a damage deposit and the other is the last month's rent. Future payments should be made by ACH.
Check in and Check out times
Check in time is at 4 PM and check out is at 10 AM. Sapphire does have facilities for storing luggage and for changing/showering for early arrivals and later departures. We generally do not have back-to-back bookings and can offer early check-in and late check-out.
The front desk at Sapphire will be notified of your arrival and departure dates by email (copy to you). Sapphire usually confirms receipt of this email and if so, a copy of the receipt with a confirmation number will be forwarded to you. It would be helpful to take these emails with you. At check in, Sapphire will request a credit card imprint to cover damages, phone, and lost beach towel charges, and give you a key to the unit.
Flat tires/Umbrellas/Rental Car
I have left a can of fix a flat, some water, rags, some washer fluid, and a roll of paper towels in a box in the guest closet. Keep it in your car. If you use something (especially the fix a flat), please replace it for the next visitors. Please remember to leave it in the closet when you leave. There are two chairs, two noodles, a cooler, several umbrellas, and a folding beach table in the closet also. There are fake ice packs in the freezer.
Wireless Internet
Sapphire now (as of March 2022) has fiber internet at no cost. It should reach the room. The lobby has a good signal and there are several computers for getting emails, checking flights, etc.
Circuit breakers
The main panel is in the entry way, but there are several circuits on standby power that are wired separately. The breaker box that controls them is in the second closet in the stairwell on the other side of the elevators. I've had to reset once in a while. The receptacle in the bathroom is a GFI (I believe that stands for Generally Faulty Instrument). You may have to push the reset button at times - in the dark, of course, as the bathroom lights are downstream of the receptacle.
Spare batteries and light bulbs
These are in the small drawers in the bookshelf. The clickers may need them and the safe requires four double A batteries. If the safe beeps, they are getting low. Replace them before they die or your passports, etc can only be retrieved by talking with the owner. The best thing is to replace the batteries as soon as you hear the safe beep.
Books
There are over 100 books in the unit. Read away. If you haven't finished one at the end of your stay, take it with you. It would be nice if you left a replacement, but hardly necessary. There are more downstairs in the computer room's free library.
Hot Tub
Sapphire advertises that they have Jacuzzis on all balconies facing the ocean. They do not. Jacuzzi is a registered trade name and the spa on our balcony is not a Jacuzzi. Moreover, Sapphire pumps warmish water to all units in building two. The water flows back to their filtration system where it is cleaned and warmed a bit. The flow is nothing like a Jacuzzi and there is no control of the temperature. Our unit had been empty since hurricane Irma passed by in 2017. We removed it in March 2022.
Pricing
There are no hidden charges when you reach checkout. The electricity is covered by the owner, the Wifi is free (as of April 2021). You should not use the land line phone as the charges are outrageous. Maids generally service the unit every 3 or 4 days. Leave them a tip on the bar, keep it in place by putting the coral labeled "tip" on top.
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